Press and hold Volume Up + Power buttons simultaneously.
Open Settings → Tap General management . How to Hard Reset SAMSUNG Galaxy M62
Release Volume Up once the Android Recovery menu appears (blue screen with yellow text). Press and hold Volume Up + Power buttons simultaneously
A: Force restart (Power + Volume Down for 10 seconds), then immediately use Method 2 (Hardware Keys) to wipe the cache partition and factory reset. or you forgot your screen lock
Tap Delete All or Reset . Your phone will restart and begin the reset process. Method 2: Hard Reset Using Hardware Keys (For Frozen Phones) If your Galaxy M62 is frozen, won’t boot, or you forgot your screen lock, use this method.