BarTender 9.3 is very old and not officially supported on modern Windows operating systems. If you have the original key, you may be able to upgrade to a newer version. Purchase Upgrades:
To activate BarTender 9.3, you must use a key provided at the time of purchase. Finding Your Existing BarTender Product Key bartender 9.3 product key
HKEY_LOCAL_MACHINE\SOFTWARE\Seagull Scientific\BarTender\Licensing (or similar paths). Look for a value labeled "Product Key Code". Email Confirmation: BarTender 9