The 11-Minute Problem
Maya inherited a mess. The company used a manual sign-in sheet and a shared Excel file. Every month, payroll spent three days reconciling who was late, who left early, and whose "doctor's note" was still pending.
Maya realized the problem wasn't attendance. The problem was measuring the wrong thing . attendance management hr
Punish patterns of dishonesty, not minutes of lateness.
The CFO hated it. "People will abuse trust." The 11-Minute Problem Maya inherited a mess
Lily, on the other hand, was in her first week back after her mother’s cancer diagnosis. She worked until 11 PM from home every night, crushing her KPIs. But every morning, she had to drop her mom at radiation therapy. She was 7 minutes late. Consistently. The system flagged her, but it never asked why .
Dan wasn't late. He was leading.
Lily’s manager, Priya, came next. "Lily is crying in the bathroom. She thinks she’s getting fired for being a bad caregiver. She just closed a $2M vendor contract."
She terminated him. Not for being late. For lying about the code. Maya realized the problem wasn't attendance